1. Introduction

This Privacy Policy explains how ICC Online Community (hereinafter “we” or “ICC Online”) collects and processes your personal data when you use the website https://myicconline.com/, create a member account, join an Impact Online Family (FIO), enroll in a training course, or interact through community tools.

We are committed to complying with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data Controller

Contact : ICC Online
Data Protection Officer: netezoua@yahoo.fr

3. Data Collected

Depending on how you use the site, we may collect:

• Member account: username, email address, password (stored in encrypted form), first name, last name.
• Community profile: BuddyPress profile information (photo, description, phone number if applicable), group memberships, and FIO.
• Training Registration: first name, last name, email, phone number, length of time with ICC Online, FIO, status (member, pilot, co-pilot), completed PCNC training courses, any comments.
• Activity: posts, messages, participation in groups, and sign-ups for events or assignments.
• Technical data: IP address, connection logs, session cookies, anti-spam measures (e.g., Cloudflare Turnstile, if applicable).

4. Purposes and Legal Bases

5. Shelf Life

• Active account: for the duration of your membership on the site.
• Training registration data: retained for as long as necessary for the educational and administrative management of training programs, then archived or deleted in accordance with legal requirements.
• Technical logs: limited retention period (generally a maximum of 12 months), unless otherwise required by law.
• Inactive account: deletion or anonymization after a prolonged period of inactivity, subject to legal obligations.

6. Recipients and Subcontractors

Your data is accessible only to authorized individuals within ICC Online (team members, training managers, and project leads, if applicable).

We may engage technical service providers to act on our behalf:

• Website Host
• WordPress and related plugins (BuddyPress / BuddyBoss, LearnPress, messaging, etc.)
• Security and anti-spam tools (e.g., Cloudflare)
• Transactional email service providers, if applicable

These service providers process your data only in accordance with our instructions and subject to appropriate safeguards.

7. Transfers Outside the European Union

Some service providers may be located outside the European Union. When this is the case, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decisions, or equivalent measures).

8. Cookies and Trackers

This site uses cookies that are strictly necessary for its operation (session, security, login preferences). Other cookies may be set by third-party services (statistics, anti-spam). You can configure your browser to block non-essential cookies.

9. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of Access and Correction
• Right to erasure (“right to be forgotten”)
• Right to Restriction of Processing
• Right to Object
• Right to Data Portability (if applicable)
• Right to withdraw your consent at any time (for processing based on consent)

To exercise your rights, please email netezoua@yahoo.fr, specifying your identity and your request. You will receive a response within one month.

You can also file a complaint with the CNIL: www.cnil.fr.

10. Safety

We implement appropriate technical and organizational measures (authentication, access controls, backups, and spam protection) to protect your data against loss, unauthorized access, or disclosure.

11. Minors

This website is primarily intended for adults. If you believe a minor has submitted information to us without parental consent, please contact us so that we can delete it.

12. Update

This policy may be amended to reflect changes to the website or applicable regulations. The date of the last update is indicated below. We encourage you to review it regularly.

Last updated: 2026